What our Customers say...

Water Damage Testimonials

Please thank Jack and his excellent crew for taking care of our problem so quickly and professionally!

We really appreciate the good service Jack and SERVPRO always provides!

Freddy was excellent! Freddy cared about not only doing the job perfectly. He cared about making sure that my home was completely protected. Freddy has integrity, perseverance, and professionalism. My home was in good hands!

Everything was wonderful, thank you.  The SERVPRO guys were excellent and answered all our questions and concerns.  Very professional, courteous, and respectful. 

Professional, Thorough, courteous, a pleasure to work with could not ask for more! A job well done! 

"I am pleased with the service provided. The service was prompt, professional, and courteous at all times! I will recommend SERVPRO to family and friends".

"We appreciated the update calls, the arrival calls so that we knew you were in the house. Your crews were efficient and courteous. Thanks for putting up with our dog". 

"Everything perfect! Very Pleased". 

Jack and SERVPRO is awesome! Chris and his team are so excellent! Chris went over and beyond to be so helpful, professional and very kind.  He is knowledgeable and very courteous!

Thanks! You all did a terrific job. 

They did a great job

Aimee was fantastic in following up + coordinating with my insurance. Chris was excellent as well!

Great job. Thanks!

Excellent Work!

Blaine, Lamar both very polite, prompt, hardworking gentlemen

Blaine & Lamar & all the other staff were very professional, knowledgeable and helpful. Jack was very helpful as well in explaining the process. 

We appreciated the prompt response!  Coming at 8:30 pm on a Tuesday and for the removal on a Saturday. Thank you!

Blaine was awesome - Great representative for your company - Above and beyond service. Great Integrity and honor!!

Timely, organized, well informed and knowledgeable!

Worse time ever-Thank you to these guys! The guys who came could not have been more wonderful. Very Kind, Very helpful! Thank you!

Team Chris, Nanci & Jack were awesome - Great service!

Great crew - Hard workers

Blaine rocks!!

Keep up the good work and customer service.

Chris and Kyle did a great job. Thank you

Very well done!

Really responsive, fast, super nice and thorough. Great job!

You did a great job and I will absolutely recommend you to local friends and family. 

Awesome Workman. Thank you.

Blaine and Lamar were fantastic. Very professional, conscientious, hard working, punctual, etc..  

Chris and Josh were great. Went above and beyond to keep us informed.

Professional, courteous, guys who know about business

Loved the service and the final product

The customer service and professionalism was excellent.

Excellent service and professionalism. They should get a bonus.

I will definitely recommend you guys!! Thanks!

The staff was amazing! Completely organized 

They did a great job! Very courteous! 

We appreciate the level of service your staff always delivers!

Terry and Jack got back to us right away. Great service! This is the second time we have used SERVPRO. They are always very professional and courteous.  They answer/call back very quickly.  Very satisfied/Excellent Service!

Very courteous crew

Jack and his team were friendly, very helpful and very prompt. They kept me informed every step and were very professional!

Great professional service, Thank you!

They were all extremely polite and professional!

Terry, Lamar, and EJ were great! And Jack was incredible and here so fast!

Thorough - professional and courteous!

Very polite and responsive.  Made it a painless process-very much appreciate.

Just perfect!

Excellent field team

So nice!

Awesome crew

The team was good all around!  Thank you!

Samantha & her team were wonderful-professional, courteous & competent.

We could not have hired a better company.  Everyone involved performed their jobs to the highest  standards...fantastic team!

Excellent service by Terry and his team.  Thank you!

They were very professional.  Thank you!

All were courteous and very polite.  Aimee was also very helpful.

I am so impressed with SERVPRO'S service!  The entire team was careful, courteous and professional.

Rodney and his crew were outstanding!

SERVPRO of Beachwood, Shaker Hts, Cleveland Hts. showed up at my home within an hour of my call. They started cleaning out the water in my basement and stayed all night until it was completed. What fantastic service!

Called SERVPRO to ask about water on my carpet. When SERVPRO showed up, they were able to clean up the water that came from my hot water tank. When SERVPRO of Beachwood, Shaker Heights, Cleveland Heights left...it was like it never happened!

Thank you for coming to my rescue today!

Jack Koslen and his team were very professional and efficient. I have no complaints at all!

SERVPRO of Beachwood showed up within 30 minutes of my call. They stayed all night to clean up the water. Jack came back on his own time a few days later to fix a small patch of lawn that some other company ruined while fixing a drain. He wanted me to feel "like it never happened". Thank you Jack for your honesty, professionalism and kindness!

SERVPRO of Beachwood cleaned up the water and I never knew there had been water or cleaners in my home. THANK YOU!

Jack and crew provided wonderful full service in a disaster

We were so discouraged when the water came in our basement. SERVPRO of Beachwood, Shaker Heights, Cleveland Heights came to our rescue…we can smile again. We loved the quick service, staff and professionalism.

You did a great Job!

Very excellent service! Will strongly recommend!

Excellent staff. They were all very polite and professional. Everyone that came to our house treated it like it was there own house. Could not be happier.

Thanks Jack and SERVPRO of Beachwood Team! We are very satisfied with all aspects of the service and personnel. Made the best of an unfortunate water event.

"Jack was very prompt, thorough, and efficient. He explained everything that needed to be done and why. He was available anytime by phone (we had a circuit breaker trip outside business hours when we used the microwave on the same circuit and I had to call to ask how to turn the equipment back on). Everything was cleaned up thoroughly."

Thank you for being there when we needed your services and for a job well done.

SERVPRO of Beachwood "came out promptly on X-Mas Day....Saved us." "Fantastic crew & guys. A+"

SERVPRO of Beachwood's "team was fantastic. Thank you!"

SERVPRO of Beachwood completed my cleanup today. "Great team and a great job!" Thank you!

SERVPRO of Beachwood responded to my call and arrived promptly. Very impressed with the customer service. Making a bad day a little better! Thank you SERVPRO!

Thank you SERVPRO of Beachwood for the outstanding service. I would recommend SERVPRO of Beachwood without hesitation. Really impressed!

Great service, thanks guys!" SERVPRO of Beachwood was on the job within the hour of receiving the call!

"Everything went very smoothly and best of all no surprises. Very attentive to me with all my losses. Went much better then expected."

SERVPRO of Beachwood, Shaker Heights, Cleveland Heights and SERVPRO of South Euclid/Lyndhurst/Pepper Pike 216-464-4498

SERVPRO of Beachwood technicians were wonderful, so friendly and kind to our children. Very respectful, prompt, professional and courteous. Thank you!

SERVPRO of Beachwood has done a great job. Very happy with them. (Per phone call to the office manager).

SERVPRO of Pepper Pike, South Euclid, Lyndhurst are "very helpful and compassionate people."

SERVPRO of Beachwood "thanks for doing a very nice job for us."

SERVPRO of Beachwood "crews were knowledgeable. Thank you."

SERVPRO of Beachwood "was polite, concerned and answered any question I had. Thanks for a job well done."

The SERVPRO of Beachwood team was very professional with all aspects of their process and I would refer them as well as any other team because they have to be just as good. I am very satisfied :) !

Happy with the service of SERVPRO of Beachwood. Gentlemen were polite, answered our questions and kept us informed.

I was very satisfied with the staff and their performance on getting the job done.

Thank G-D for you all (SERVPRO of Beachwood, Shaker Heights, Cleveland Heights and SERVPRO of South Euclid/Lyndhurst/Pepper Pike)!-the help-I really need it!

ABSOLUTELY AWESOME! These guys are fast, professional, knowledgeable, thorough, friendly, and honest. My dining room and kitchen were flooded by a leak from an upstairs neighbor, and these guys were here on site, assessing the situation almost immediately. They explain everything they're going to do and they make sure the job is DONE RIGHT! No sloppy mess left behind, no loose ends, no problems at all. I really can't recommend Jack and his crew highly enough.

Excellent workers and they explained everything!

Very professional and thorough-Great job!

Well informed on initial visit!

Very good service, polite and prompt!

Quite surprised at the quick response to my call. Staff were very nice and helpful.

Staff very knowledgable about procedures.

Great guys!  Thank you!

"We very much appreciated the professional and courteous service in a difficult time for us.  Thank you!"

They did a great job!

Thank you all for your hard work & sensitivity!  You were awesome!

Great crew!

Jack and his crew were outstanding!

Very knowledgeable and very courteous

The best!

Great service. Thanks!

Its my wedding day and SERVPRO of Beachwood came right out to fix the leak from my shower that dripped to my family room....THANK YOU Mom & Dad!