Recent Posts

Smoke and Soot Cleanup

2/7/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Beachwood / Shaker Heights / Cleveland Heights will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call SERVPRO of Beachwood / Shaker Heights / Cleveland Heights at 216-464-4498 24/7. 

Preventing Water Damage

1/24/2020 (Permalink)

Shutting off the main valve that controls all the water for your home is the best protection against catastrophic water damage. Everyone in your home should know where the main water shutoff valve is located so they can stop the water in an emergency. And you should turn it off whenever you leave home, on vacation, or even overnight. Before you leave your home, you will want to shut off the main water line to prevent any chance of water damage while you’re away. Many water meter setups have two valves, one on the street side of the meter and one on the house side.

If you live in a colder climate, you will typically find the main shutoff in the basement near the front of the house. In warmer climates, it may be outside your home attached to an exterior wall or in an underground box with a removable lid.

If you don't remember to shut off your water and come home to a mess, remember SERVPRO of Beachwood/Shaker Heights/Cleveland Heights is here 24/7 to help! Call us anytime at 216-464-4498.  

Call a Professional

1/24/2020 (Permalink)

Why a Professional Restoration Company is the Only Way to Go After a Disaster...

When a storm, fire or any other type of disaster strikes your home, the aftermath can be devastating. It’s hard to know what to do and where to begin picking up the pieces. If there is significant damage to your home, the thought of the cleanup process can be overwhelming. You may ask yourself if you should you do the cleanup yourself to save the cost of hiring a professional. How hard could it be? In fact, the cleanup and restoration process after a disaster is a huge job. It is not as simple as a DIY job. There are many factors that need to be considered, and many hidden dangers that can get worse if not handled properly. Here are the reasons why it’s best to hire a professional restoration company after a disaster has struck your home: 

Respiratory issues are very much associated with improperly treated smoke damage.

Water damage left unaddressed may cause mold damage which can occur in less than 48 hour after water infiltration. 

Not to mention the damaging affect to your health associated with mold or smoke exposure.

SERVPRO of Beachwood / Shaker Heights / Cleveland Heights is here to assist.  Call us at 216-464-4498.

Statistics on Winter Home Fires…and preventing them!

1/5/2020 (Permalink)

According to the US Fire Administration (

  • 890 people die in winter home fires each year.
  • $2 billion in property loss occurs each year from winter home fires.
  • Winter home fires account for only 8 percent of the total number of fires in the U.S., but result in 30 percent of all fire deaths.
  • Cooking is the leading cause of all winter home fires.
  • A heat source too close to combustibles is the leading factor contributing to the start of a winter home fire (15 percent).
  • 5 p.m. to 8 p.m. is the most common time for winter home fires.

Don’t let your family become a statistic, follow these tips to help prevent home fires.

  • Use a metal or glass fireplace screen to keep sparks from hitting nearby carpets or furniture.
  • Keep kindling, paper, and décor away from fireplaces and wood stoves.
  • Keep space heaters at least 3 feet away from anything that can burn - including furniture, blankets, curtains, and paper products
  • Choose space heaters that turn off automatically if they tip over.
  • Purchase and use only space heaters that have the label of a recognized testing laboratory.

If ever you find yourself in a situation that requires assistance after a home fire, SERVPRO of Beachwood / Shaker Heights / Cleveland Heights is here for you 24/7.  Please call us at 216-464-4498.

Top Tips for Fire Safety

1/5/2020 (Permalink)

One of the scariest events imaginable is a fire in your home.  We all want to protect our families and now is a good time to remind everyone of a few tips provided by the American Red Cross (

Top Tips for Fire Safety

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
  • Test smoke alarms every month. If they’re not working, change the batteries.
  • Talk with all family members about a fire escape plan and practice the plan twice a year.
  • If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

As we start a new year lets take the time to prepare for emergencies.

Should you ever need help after a fire, SERVPRO of Beachwood / Shaker Heights / Cleveland Heights is here for you 24/7.  Please call us at 216-464-4498.

Let us help you stay focused on your holidays….

12/18/2019 (Permalink)

Let us help you stay focused on your holidays….when disaster strikes your business call SERVPRO of Beachwood / Shaker Heights / Cleveland Heights or SERVPRO of South Euclid / Lyndhurst / Pepper Pike to make it Like it never even happened.®

Everyone is so busy this time of year running about, holiday shopping, tending to visiting family, making the holidays special for loved ones. If disaster in the form of a flood or fire strikes your business it could derail your happy holidays!  

SERVPRO of Beachwood / Shaker Heights / Cleveland Heights or SERVPRO of South Euclid / Lyndhurst / Pepper Pike is on call 24/7 for emergency services so that you can keep right on going with your holiday preparations and festivities. 

SERVPRO of Beachwood/Shaker Heights/Cleveland Heights has the training, experience, and equipment to handle large commercial flooding or water damage emergencies or fire and smoke losses as well. Whether your disaster occurs in a small office building, a large warehouse, restaurant, or retail location, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Please call us at 216-464-4498, we are here for you 24/7.

Happy Holidays and Happy New Year!

12/18/2019 (Permalink)

SERVPRO of Beachwood / Shaker Heights / Cleveland Heights would like to take a moment to wish all of our local businesses Happy Holidays!

It is easy as a business owner (or manager or employee!)  to get caught up in the day to day whirlwind of servicing your customers but we would like to encourage anyone reading this to take a moment to enjoy something around you today that you may have missed charging ahead in the name of success and service.

We have stopped by our local businesses that we have been lucky enough to service in the past to say hello this week and bring some holiday treats! If we haven’t seen you yet, we probably haven’t serviced you previously, and that’s ok.  We know that when we show up its because something bad has happened and we do not wish that on anyone as a matter of fact, We wish you a prosperous, healthy New Year that is uneventful and free from disaster!!!  We always tell our customers we hope we don’t see them again, unless its out and about in the community!

But if misfortune knocks and you have a disaster, we will be here for you 24/7.  Call us at 216-464-4498 and we will make it "Like it never even happened."

Storm Damage? We are here to help!

11/27/2019 (Permalink)

Storm Damage? We are here to help!

It’s getting to be that time of year again. Time for cold temperatures, rainstorms, snowstorms, sleet and ice. Mother Nature sure can be erratic when it comes to the winter weather here in Northeastern Ohio. In fact, the 2020 Farmers’ Almanac is saying we will be in for a “Polar Coaster Winter”, also stating this upcoming winter season in our area will be “freezing, frigid and frosty”.  Not the best news for most of us. As you know, these extreme weather conditions can really take a toll on your property that is exposed to the elements each and every day- like your home. Gradual degradation can make your home vulnerable to water.

Your home can be affected by water intrusion during any kind of winter storm. Winter storms can produce very strong hail, heavy snowfall and below zero temperatures which can cause roof damage, as well as damage to the siding and pipes. Studies show that in 2018 alone, more than an estimated $2 billion in losses were reported due to severe winter weather. We here at SERVPRO of Beachwood / Shaker Heights / Cleveland Heights and SERVPRO of South Euclid / Lyndhurst / Pepper Pike are always ready to assist you with storm damage.   Whenever water starts to invade your property, call us for help.  We work with most major insurance companies to provide quick and easy service to you. Do not let a small winter leak become a bigger problem later.   Call your local SERVPRO at 216-464-4498 because we make it “Like it never even happened. ®”


11/12/2019 (Permalink)

SERVPRO of Beachwood / Shaker Heights / Cleveland Heights and SERVPRO of South Euclid / Lyndhurst / Pepper Pike want your business to be ready for any emergency.  Whether it’s a water leak, fire damage or a flooded area in your building, SERVPRO can help you be prepared. Below are a few of our most frequently asked ERP questions and answers.

Q: What exactly is an ERP?

A: An ERP is an Emergency Ready Profile. This profile is created with the assistance of one of our trained professionals.  Our professionals will meet with your business to document an organized plan of action should an emergency arise. The plan will consist of emergency contacts and phone numbers, facility details, chain of command for authorizing work, and other necessary information for your business.  The ERP also establishes your local SERVPRO of Beachwood / Shaker Heights / Cleveland Heights or SERVPRO of South Euclid / Lyndhurst / Pepper Pike as your preferred mitigation and restoration provider.

Q: How much does this cost?

A: There is no cost for this assessment! It is a service SERVPRO is proud to offer at no charge to your company.

Q: How does this benefit my business?

A: No one expects an emergency or a disaster. The key is to have a plan of action already in place prior to an event occurring. The SERVPRO ERP can assist your company develop a response plan to help you get back to business ASAP.

Q: How do I get the SERVPRO Emergency Ready Profile?

A: That’s the easiest part! Just call us at 216-464-1134 and tell us that you would like to meet with our ERP professional, we will be more than happy to set up an appointment with your business.  We can also be reached at to schedule.

SERVPRO. “Like it never even happened.®”

Microbial Growth, call us!

11/5/2019 (Permalink)

Microbial growth is part of our everyday environment, indoors and out. Sometimes it is nothing to really be concerned about, like when it is outdoors on dead leaves and trees, helping them organically break down; which is great for nature. However, microbial growth in your home is different.  Spores can travel through the air and you won’t even notice them because they are microscopic in size. When these spores find moisture, they will attach themselves to it and start to quickly multiply.  This is when you may notice a musty, odd odor or even notice a color variation to items being affected. Microbial growth like this may cause issues by producing irritants and allergens. Left untreated, microbial growth can become toxic and can destroy the items on which it is grows.

Once microbial growth is present in your home it may be time for remediation and your local SERVPRO of Beachwood / Shaker Heights / Cleveland Heights and SERVPRO of South Euclid / Lyndhurst / Pepper Pike are the experts you need. We have highly trained remediation specialists on staff. Our production team members receive IICRC training and certifications. The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets the standards for the cleaning and restoration industries.

With all the rain and damp weather that comes with the fall and winter seasons, the opportunity for microbial growth is a definite possibility in most structures. If you see or suspect microbial growth - do not touch or disturb the microbial growth, contact SERVPRO of Beachwood / Shaker Heights / Cleveland Heights and SERVPRO of South Euclid / Lyndhurst / Pepper Pike, we have the training, equipment and expertise to handle the situation and make it “Like it never even happened.®”