Recent Posts

Our Fire and Soot Damage Restoration Services

2/11/2019 (Permalink)

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment and experience to restore your fire, smoke and soot damage.

Different Types of Smoke Require different cleaning methods.  There are two different types of smoke–wet and dry. 

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Before restoration begins, SERVPRO of Beachwood/Shaker Heights/Cleveland Heights will need to determine which type of smoke damage occurred. The cleaning procedures will then be based on that information.  We will take the extra time to ensure the soot damage is removed prior to placing your contents back into your home or business. 

 As many of us know from sitting by the bonfire or your wood-burning fireplace in your home, soot travels throughout the air leaving a thin layer of what appears to be black dust.  That dust is made up of a number of carbon particles that contains high levels of carcinogens.  After a fire the smoke and soot damage can travel all throughout the home, regardless of where the fire originates.

Please call SERVPRO of Beachwood/Shaker Heights/Cleveland Heights at 216-464-4498 and let us take over the stress of cleanup which will allow you to focus on what's important.  We will treat your family with empathy and respect and your property with care.


1/21/2019 (Permalink)

Ensure proper coverage before a major event; know who you are dealing with after a storm hits.

When it comes to natural disasters, Mother Nature can be unpredictable.  Knowing you have the proper insurance coverage beforehand and knowing whom to deal with to handle repairs in the aftermath can help protect your property and your finances. 

Hail can quickly damage your home and or vehicle. For autos, comprehensive coverage may be necessary to safeguard your vehicle; however, a basic liability policy may not provide adequate coverage. When it comes to your home, hail damage can be covered by a standard homeowner's policy, but coverage can be affected by factors such as where you live and the type of policy you have purchased.

SERVPRO of Beachwood/Shaker Heights/Cleveland Heights recommend the following tips to avoid becoming a victim of insurance fraud should you experience damage during a hail storm, or any storm that causes damage.

  1. Be wary of door-to-door solicitors
  2. Make sure contractors are licensed
  3. Read all documents before signing anything
  4. Keep copies of all documents signed
  5. Be leery of contractors trying to provide "advice" about insurance coverage

Insurance industry statistics estimate hail damage to exceed $1 billion annually in the U.S., mostly to roofs and cars. Understand the risks of where you reside and the types of catastrophe coverage available. 

When You Have A Flood...

1/21/2019 (Permalink)

SERVPRO of Beachwood/Shaker Heights/Cleveland Heights offers water damage restoration, for both residential and commercial properties.

Frozen burst pipe, backed up floor drains, sump pump failure, toilet supply lines, or flood, we have the ability to assist with your emergency water clean-up services.

No matter the source, we remove standing water quickly, which may reduce further secondary damages to your home. Plus, we dry affected materials in the home fast and efficiently. Our crew makes every effort to make it “Like it never even happened.”  Our IICRC-certified technicians are available 24 hours a day, 7 days a week. After you contact us, we send a trained crew to your residence to deal with your water emergency.

Water, depending on the source, may contain some level of contamination, which is why we take the necessary steps to clean and sanitize the affected areas. SERVPRO technicians use professional products to disinfectant the home. Also, the crew may use antimicrobial solutions to prevent future issues.  In addition to cleaning the house with professional products, water damage restoration may also include cleaning and drying materials in the home and discarding any contaminated items.

First, we remove the water, then we clean the affected areas before the drying phase begins. This step helps protect the team during the cleanup phase.  It is important to reduce health risks and possible exposure to the occupants in the home. It's also important to note that the moment water enters the home, depending on the source, the environment inside the residence can become vulnerable to various microorganisms that can have adverse health effects. Contacting us right away is a vital step towards making your home safe to live in once again.

SERVPRO of Beachwood/Shaker Heights/Cleveland Heights flood damage services can restore your home when possible. Our goal is always, to make it “Like it never even happened.” Call us at (216) 464-4498 at any time 24/7 to assist with your water emergency.

What is Lake Effect Snow?

1/9/2019 (Permalink)

If you live in the Northeast Ohio area or anywhere along the great lakes, then the words “lake effect snow” are very familiar to you.

According to Lake effect snow is something everyone has heard mentioned at one time or another, but this phenomenon is rarely explained in detail. Oftentimes, the furthest explanation that is given is that cold air is blowing over the lake, resulting in some heavy snows. This description just scratches the surface of what needs to happen for lake effect snow to occur. Let's dig into the science behind lake effect snow, who gets the most, and what ingredients need to come together for any sort of lake effect snow event to occur.

Lake effect snow will only occur when there is a large enough difference between the cold air blowing over the lake and the surface water temperatures that are present in the lake. When the temperature between these two variables is 13 degrees celcius or greater, lake effect snow is possible. When this temperature difference occurs, the lakes essentially act like boiling pots of water as steam can often times be seen rising out of the lake. These clouds of steam are the first step in the production of lake effect snow. The greater the temperature difference is between the water and the cold air aloft, the larger the amount of moisture is that rises into the atmosphere.

The Great Lakes create unique weather patterns. One of those weather patterns is lake effect snow. Lake effect snowstorms occur in only three places in the world: the Great Lakes, the east shore of Hudson Bay and along the west coasts of the Japanese islands of Honshu and Hokkaido. While people in the snow belt regions have learned to adapt, living near the lakes and experiencing lake effect snow still affects the economy and culture in significant ways. For example, winter sports like skiing and snowmobiling are major industries in some snow areas. This lesson explores how the Great Lakes influence lake effect snow, other factors that contribute to it and ways of reading weather conditions to forecast lake effect storms.

Wikipedia states Lake-effect snow is produced during cooler atmospheric conditions when a cold air mass moves across long expanses of warmer lake water, warming the lower layer of air which picks up water vapor from the lake, rises up through the colder air above, freezes and is deposited on the leeward shores.

January Weather in Cleveland, Ohio

1/9/2019 (Permalink)

January is just getting started and if you live in the Cleveland, Ohio area you have already had rain, severe thunderstorms, freezing rain and snow so far.

According to The American Red Cross, water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break.

Pipes that freeze most frequently are:

  • Water sprinkler lines, pipes that are exposed to severe cold, like outdoor hose bibs and swimming pool supply lines
  • Water supply pipes in unheated interior areas like basements, crawl spaces, attics, garages, or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.

Whether it is the warm temperatures that bring on the rains that flood your home or business or the cold temperatures freezing and breaking your water pipes, remember, SERVPRO of Beachwood/Shaker Heights/Cleveland Heights is always here to help.  Please call us @ 216-464-4498 if you have such an emergency and our team of trained professionals will come to your home or business and restore your structure “Like it never even happened”

Home Fire Safety

1/4/2019 (Permalink)

You may not be aware of the common causes of fires in our homes.  The NFPA (National Fire Protection Association) reports that "there are as many as 400,000 house fires every year in the United States and cooking equipment is the number one cause of home structure fires and home fire injuries; smoking is the leading cause of civilian home fire deaths and heating equipment is the second most common cause of home fire fatalities.” 

Additionally, the facts do not lie, our friends at FEMA (Federal Emergency Management Agency) reports that “2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries and $35 million in property loss.”  FEMA also reported that the “peak months of fall and winter this is even more likely to occur.”

Keep your family safe, The American Red Cross recommends the following:

“Top Tips for Fire Safety:

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Test smoke alarms every month. If they’re not working, change the batteries.

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.”

We here at SERVPRO of Beachwood/Shaker Heights/Cleveland Heights, care about your safety and are here to assist and restore your property and your belongings in the unfortunate event of a fire.  If you ever have a fire in your home or commercial building, call us at 216-464-4498 so our team of trained technicians can clean, deodorize and sanitize your home for you.

Listen To Your Parents

12/18/2018 (Permalink)

Have your parents or grandparents ever told  you not to shower or bathe during a lighting storm?  I know mine have.  As bizarre as it may sound, they were right. 

The claim that taking a shower during a lightning storm can electrocute you is no old wives' tale, experts say.  The National Weather Service urges the public to avoid hopping in the shower during a lightning storm in the event that a bolt strikes one of your home's water pipes and electrifies your bathroom. 

According to the US Federal Emergency Management Agency (FEMA), an average of 80 people every year are killed by lightning, and hundreds more are severely injured.  Many times these injuries are due to misinformation.

Call SERVPRO of Beachwood/Shaker Height/Cleveland Heights @ 216-464-4498 if your home is damaged by lighting.  Our technicians will access the damages and act accordingly.

The Dirty Work

12/17/2018 (Permalink)

If your commercial property is struck by a disaster such as, flood or fire it is best to call in a team of trained professionals. Think before you act and never re-enter a building without knowing it is safe to do so.  SERVPRO of Beachwood/Shaker Heights/Cleveland Heights cares about your business and we care about your safety.

After a flood or fire in your commercial building, there are several things to consider.  Is there live electricity, is the structure safe from falling, is the water clean?  These are all things that the technicians at SERVPRO of Beachwood/Shaker Heights/Cleveland Heights are trained to look for and when necessary contact the appropriate professionals to assist. 

Our technicians wear protective clothing, gloves and masks when cleaning hazardous chemicals or contaminated water. So, it is in your best interest to leave the dirty work to a mitigation or restoration company.

December in Ohio

12/7/2018 (Permalink)

It’s December in Ohio and so far we have had both snow and rain, which equals lots of water!  We are also having cold temperatures which can cause broken pipes/lines.  Although there are different issues that can cause this to happen, it is extremely important to ensure that your heat is on and at a temperature that will not allow pipes to freeze, especially if you are leaving your home unattended for any amount of time.  If a pipe/line breaks, the effects can be devastating.  Often the amount of water needs more than just a mop or a rag.  Cleaning up the visible water may not be enough.  The floor, subfloor, walls and ceiling can be holding water you are unable to dry. Please call our team of trained professionals at SERVPRO of Beachwood/Shaker Heights/Cleveland Heights @ 216-464-4498 and they will assess the affected areas, determine a drying plan and begin mitigation.   

In Northern Ohio...

12/3/2018 (Permalink)

mold at some level is normal due to the amount of rain and moisture in the air.  Excessive mold growth can be preventable if moisture levels are kept under control and leaks are found and resolved quickly! If mold levels get excessive, it is able to be remediated and reduced to an acceptable level.  Mold is present almost everywhere and goes unnoticed by most of us.  It enters your home or business through windows, doors, air condition/heating units, pets and it may even come in on your clothing.  It is just looking for the proper environment to flourish and it easily goes undetected until the problem is at a level requiring professional remediation.  By the time a mold problem is noticed visually or by odor, it is best to call SERVPRO of Beachwood/Shaker Heights/Cleveland Heights @ 216-464-4498 to remediate the problem.  Remember, before or shortly after the remediation process begins, the best practice is to address the source of moisture or water so the mold doesn’t return!